fraudulent takeover of an account. It’s typically linked t
Meaning of Account Hacking
This is the fraudulent takeover
of an account. It’s typically linked to an eCommerce or financial service
platform.
find An unauthorized third party gains the logins required to access that
account.
From there, the fraudster is
able to change the delivery address for products. The fraudster can also order
shipments to be v
house charged to other people’s accounts. This is either carried out
by human agents or software bots.
There are a number of ways that
this account hacking can happen.
§ Credential Cracking
This is when bots are used to
gain entry into an account using legitimate login details. This can be done
using guessi
business
ng strategies for the password or brute force. It’s usually
characterized by an increase in invalid login attempts by the user.
Credential cracking is done
using a list of common passwords, guesswork, or brute force attempts. The merchant
can notice this method the easiest, due to the numerous failed login attempts.
§ The Breach, Credential Stuffing, and Financial Transaction
This is a three-part account
theft. It takes advantage of users who use the same password for multiple
platforms. The hacker will breach one website to get the usernames and
passwords of multiple sites: “The Breach”.
Hackers then use these on other
websites to find which logins work: “Credential Stuffing”. The hackers
will often sell these details to other criminals. As opposed to doing the
takeover themselves. This sale is the actual “financial transaction”.
How Account Fraud can Harm Your Brand
Merchants are at particular
risk when it comes to an account takeover. With a faceless hacker, their
customer can resort to blaming the merchant site. This loss of trust is very
damaging to the reputation of a brand.
Also, stolen business
credentials can be sold to competitors. This is a nightmare for any business
owner who has worked hard to build up their brand. Compromised trade
secrets can cause irreparable damage.
The
two-fold problem faced by merchants
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